As entrepreneurs, transportation service providers must use change as a standard business discipline. Speaking of entrepreneurial disciplines, business leader Peter Drucker says, "Every institution . . . must build into its day-to-day management four entrepreneurial activities that run in parallel." There must be systematic attention to:

1. Abandonment of products, services, processes, markets, distribution channels that are no longer an optimal allocation of resources
2. Continuous improvement
3. Continuous exploitation, especially of its successes
4. Innovation to make today's successes obsolete

    The concept is to build a different tomorrow on a proven today. Even the most successful concepts used now must be replaced by innovation for the future.